phxgood.Current page: Shelter guide

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Your plan

MARICOPA COUNTY

A place to stay

Choose who needs help. We’ll show where to start.

Help me chooseAll shelter programs

Immediate danger? Call 911.

Who needs help?

About this route

These are starting points for different circumstances. Choose a group above to see more relevant contacts.

Families with children

Family Housing Hub

UMOM New Day Centers →

START HERE

Call 211 and ask for family shelter help. Have all adults who need shelter join the call.

Call 211

Go in person only if directed or unable to call. A spot is not promised.

Hours, steps & sources

Call 211 with all adults who need shelter present. Do not travel to an access point unless directed, or unable to use phone support.

Phone: Daily · 09:00–19:00 · Review overdue

Navigation and waiting-list access do not guarantee a bed.

Source checked

Confirm details before relying on them; a source recheck is due.

Count covers purpose, eligibility, service area and how to start—not hours or current availability.

Published information does not confirm availability.

See research notes and sources

Source checked: Oct 2, 2026

See this program
Single adults

Brian Garcia Welcome Center

Keys to Change →

START HERE

Call ahead to check when a new arrival can be assessed. The provider lists a 24-hour center and assessments from 7 am–11 pm; ask what help is available outside that window.

An assessment is not a bed. Assistance after assessment hours is unresolved.

Hours, steps & sources

Building: 24 hours · Review overdue

Assessment: Daily · 07:00–23:00 · Review overdue

Source checked

Confirm details before relying on them; a source recheck is due.

Count covers purpose, eligibility, service area and how to start—not hours or current availability.

Published information does not confirm availability.

See research notes and sources

Source checked: Oct 2, 2026

See this program
Survivor support

Sojourner Center shelter access

Sojourner Center →

START HERE

Call the 24-hour hotline for screening and safe next steps. Confirm placement instructions with staff.

Published instructions do not confirm admission or availability.

Hours, steps & sources

phone: Daily · 00:00–24:00

Source checked

Confirm details before relying on them; a source recheck is due.

Count covers purpose, eligibility, service area and how to start—not hours or current availability.

Published information does not confirm availability.

See research notes and sources

Source checked: Sep 26, 2026

See this program

Ask the program about openings before going.More programs

How the shelter system connects

A QUICK GUIDE FOR CASE MANAGERS

Understand the route before the referral.

Three pathways to understand. Each arrow is a next step to check—not a promise of admission.

Sources read
Maricopa County · a regional system

Coordinated entry connects people with participating services. Different organizations run the access points and shelters; city-specific programs may use a different referral route.

Regional source

REGIONAL FAMILY ACCESS

Families with children

Maricopa County families with a child under 18.

  1. Start with 211

    Connect with the Family Housing Hub pathway. Visit an access point only if directed or unable to call.

  2. Screening & a safe plan

    Adults needing shelter join the call. A specialist reviews the crisis and possible safe alternatives.

  3. Referral, when appropriate

    Shelter matching depends on need and openings. A waitlist is not a reservation or first-come queue.

  4. Confirm with the provider

    Stay reachable and report changes. A Hub referral does not by itself mean a shelter has accepted the family.

The Hub serves the regional system; it is not a separate application to every family shelter.

Call 211Hub details & evidence
Sources & what they support
  • Family Housing Hub

    Phone-first access, screening, need-based matching and the distinction between referral and acceptance.

PHX Good’s diagram summarizes the published route. Confirming fit and arrival are case-manager checks; no placement was observed.

REGIONAL SINGLE-ADULT ACCESS

Adults without children

The adult entry route is separate from the Family Housing Hub.

  1. Find an adult access point

    Start at the Brian Garcia Welcome Center, or ask 211 for a closer coordinated-entry contact.

  2. Assessment & next steps

    Work with the access team on needs, immediate services and a plan. An assessment does not reserve a bed.

  3. Check the specific program

    Ask which shelter or housing route fits, how its intake works, and what remains to be confirmed.

  4. Confirm before the trip

    Obtain the provider’s current instructions. A referral or campus visit is not a placement guarantee.

These are navigation steps, not a rule that every emergency shelter requires a coordinated-entry assessment first.

Ask 211 for an access pointWelcome Center details & evidence
Sources & what they support
  • Maricopa Regional Continuum of Care

    Identifies the regional adult and family starting contacts.

  • Keys to Change

    Describes adult assessment, planning and local access points. Published hours and contact numbers differ across sources; confirm directly.

PHX Good’s diagram summarizes the published route. Confirming fit and arrival are case-manager checks; no placement was observed.

CITY / PROVIDER-SPECIFIC ACCESS

Bridge shelter

Check the named program. There is no single bridge-shelter intake route verified here.

  1. Connect with local outreach

    Start with the city outreach team or an existing navigator serving the person’s location.

  2. Identify the bridge program

    Ask who it serves and who can refer. Some programs have referral-only or additional housing requirements.

  3. Provider checks the route

    The team must confirm this program’s eligibility, referral process and available space.

  4. Get confirmed instructions

    Arrange arrival only after the responsible team confirms the next step. Do not assume walk-in admission.

Tempe is an example, not the contact for every city. This lane is not an automatic next step after the family or adult lane.

Example: Tempe HOPE outreach
Sources & what they support
  • City of Tempe · HOPE

    Describes local outreach, bridge or other appropriate shelter placement, and housing navigation. Ask HOPE to confirm the current facility and arrival arrangements.

  • Community Bridges · Shelters & Outreach

    Describes navigation teams, shelters and partner coordination. It does not establish a universal public admission process.

  • Native American Connections · Surprise Bridge Housing

    Describes referral-only bridge housing intended for households already approved for rental assistance. Its intake wording needs clarification for an individual household; it is not a general adult referral to the Family Housing Hub.

PHX Good’s diagram summarizes the published route. Confirming fit and arrival are case-manager checks; no placement was observed.

Assessment ≠ referral ≠ confirmed placement.

Before sending someone: confirm the contact, the current intake status, the next action and a fallback if no space is offered.

A different route may be safer or more appropriate: survivor support · under 18, on your own · veterans.

See starting places on a map

KNOW WHERE TO START

Public starting points, on a map.

Four documented access locations. Start with the intake instructions, then check the journey.

These are public contact locations, not every shelter or available beds. Confidential shelter locations stay off this map.

Adult intake & navigation

Brian Garcia Welcome Center · Key Campus

206 S 12th Ave, Phoenix, AZ 85007

For single adults without children experiencing homelessness. Call 602-883-4509 before travel. The provider gives 206 S 12th Ave for assessments from 7 a.m.–11 p.m.; its 24-hour center and general campus address (204) are different details. Assessment does not guarantee a bed.

Call to confirmIntake details & evidenceKeys to Change · Get Help

Address source reviewed September 23, 2026. Confirm the entrance and current instructions before travel.

See the location. Keep control.

The address list works without a map. Loading the map connects your browser to Google, which receives this public address and technical browser information. PHX Good does not request your location or send your brief answers.

Open this address in Google Maps

Shelter & housing programs

67 programs.

Other kinds of help

67 records

Shelter program

AllThrive 365

AllThrive 365 affordable housing

Phoenix · Avondale
About this program & sources

Affordable rental communities with property-specific income, age or disability requirements.

Source checked

Confirm details before relying on them; a source recheck is due.

This record was added after the completeness snapshot below. Use its dated sources and current field details; the older snapshot does not assess it.

Published information does not confirm availability.

See research notes and sources
AllThrive 365 · Affordable Housing
NEXT STEP

Choose a community on the Affordable Housing page and call its listed manager about criteria, application and waiting list.

This is long-term rental housing, not emergency shelter. No vacancy or open waiting list is confirmed.

View details
Transitional housing

A New Leaf

Autumn House transitional housing

Service area: check with provider
About this program & sources

Transitional housing and support for survivors of domestic violence. The provider describes this as transitional housing rather than emergency shelter.

Source checked

Sources disagree. Confirm the starting instructions before acting.

Confirm details before relying on them; a source recheck is due.

Count covers purpose, eligibility, service area and how to start—not hours or current availability.

Published information does not confirm availability.

See research notes and sources
A New Leaf · Program instructions
NEXT STEP

Autumn House intake remains unresolved. Start with A New Leaf’s current Autumn House page and linked fact sheet, and confirm which instructions are current before relying on them. If emergency shelter is needed tonight, use ArizonaSurvivors.org and call a listed Maricopa County shelter directly; do not treat 480-890-3039 or 1-844-SAFEDVS as an established countywide shelter-request route.

Official sources conflict. A New Leaf’s linked 2026 fact sheet lists 480-835-5555 and AHTransitional@turnanewleaf.org, but the webpage and current regional direct-shelter guidance do not establish that phone or email as the current intake route. It is unknown which instructions supersede the others. PHX Good did not contact a provider; intake, emergency shelter, availability and placement remain unconfirmed. Published information does not confirm current availability or admission.

View details
Shelter program

City of Avondale / A New Leaf

Avondale Family Bridge Homes

Avondale
About this program & sources

Temporary family housing with case management through a six-home program operated by A New Leaf.

Source checked

Confirm details before relying on them; a source recheck is due.

This record was added after the completeness snapshot below. Use its dated sources and current field details; the older snapshot does not assess it.

Published information does not confirm availability.

See research notes and sources
Avondale’s Family Bridge Homes - City of Avondale
NEXT STEP

Call the Avondale Resource Center at 623-333-2703 to request connection to A New Leaf intake and assessment.

A New Leaf determines eligibility. Assessment or referral does not guarantee placement; no current vacancies have been confirmed.

View details
Shelter program

AZCEND

AZCEND I-HELP adult shelter

Chandler
About this program & sources

Overnight shelter for adults experiencing homelessness. Enrolled guests may receive a nightly meal and shower, job assistance, medical referrals, bus passes, connections to SNAP and AHCCCS, and housing assistance.

Source checked

Confirm details before relying on them; a source recheck is due.

Count covers purpose, eligibility, service area and how to start—not hours or current availability.

Published information does not confirm availability.

See research notes and sources
AZCEND · Shelter
NEXT STEP

Call extension 112 about bed availability and schedule the required interview before entering I-HELP.

Published instructions do not confirm admission or availability.

View details
Intake & navigation

Keys to Change

Brian Garcia Welcome Center

Service area: check with provider
About this program & sources

A starting point for single adults experiencing homelessness to get assessed and connected with services. An assessment does not guarantee a bed.

Source checked

Confirm details before relying on them; a source recheck is due.

Count covers purpose, eligibility, service area and how to start—not hours or current availability.

Published information does not confirm availability.

See research notes and sources
Keys to Change · Get help
NEXT STEP

Ask about starting an assessment at the planned arrival time.

An assessment is not a bed. Assistance after assessment hours is unresolved.

View details
Shelter program

Central Arizona Shelter Services

CASS adult emergency shelter

Phoenix
About this program & sources

CASS adult emergency shelter. Placement requires intake and available space.

Source checked

Sources disagree. Confirm the starting instructions before acting.

Confirm details before relying on them; a source recheck is due.

Count covers purpose, eligibility, service area and how to start—not hours or current availability.

Published information does not confirm availability.

See research notes and sources
CASS · Get help
NEXT STEP

Check the campus intake instructions before arranging travel.

The two official pages describe different first steps. Confirm the campus intake route directly before traveling; CASS and Brian Garcia share an intake route and are not independent backups. CASS asks adults to bring a photo ID, medications and critical documents if available, and says staff can help obtain replacements. This is preparation guidance, not an established mandatory-document admission rule; confirm intake before traveling.

View details

BEFORE YOU GO

A few details can save a trip.

Check who the program serves, how intake works, what to bring, and whether the provider can help at the time you plan to contact them.

Transitional housing may use a different application or referral process from emergency shelter. Source review dates do not confirm space today.

Review your plan