REGIONAL FAMILY ACCESS
Families with children
Maricopa County families with a child under 18.
Start with 211
Connect with the Family Housing Hub pathway. Visit an access point only if directed or unable to call.
Screening & a safe plan
Adults needing shelter join the call. A specialist reviews the crisis and possible safe alternatives.
Referral, when appropriate
Shelter matching depends on need and openings. A waitlist is not a reservation or first-come queue.
Confirm with the provider
Stay reachable and report changes. A Hub referral does not by itself mean a shelter has accepted the family.
The Hub serves the regional system; it is not a separate application to every family shelter.
Sources & what they support
- Family Housing Hub
Phone-first access, screening, need-based matching and the distinction between referral and acceptance.
PHX Good’s diagram summarizes the published route. Confirming fit and arrival are case-manager checks; no placement was observed.