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Transportation

Phoenix ADA Dial-a-Ride

City of Phoenix / Valley Metro

Valley Metro ADA certification is required; disability must prevent use of fixed-route service under applicable rules.

HOW TO START

For certification, call 602-716-2100. Certified riders can ask 602-253-4000 about reservations and online account access.

Published information does not confirm current availability or admission.

What to say or ask
Save published provider contact

Saves only the public program name, organization, published number and source link. This does not confirm intake, availability, or that calling fits your plan.

Research notes and sources

Latest source review:

Check the published information

Each detail keeps its own check date. A newer review does not renew older information.

WHAT WE CHECKED

Latest source check

3/5 key fields documentedNo conflict recordedAvailability unknown

Confirm details before relying on them; a source recheck is due.

What was checked · sources & limits

This record was added after the completeness snapshot below. Use its dated sources and current field details; the older snapshot does not assess it.

Source review due

Dates vary by field. This latest source date does not mean every detail was checked that day, or that a provider confirmed availability.

Earliest recorded recheck date:

Information completeness, not a provider rating or availability guarantee. A newer source check does not renew older claims or schedules. The review date is the earliest applicable valid deadline.

Review status uses retained claim and routing-schedule deadlines at the later of now or your selected time. Unknown deadlines stay unknown. No source has been rechecked by this calculation.

Historical audit ·

This completeness snapshot does not describe the current review state shown above. Use the latest source check and current recheck date in this evidence card for the record’s present status.

The snapshot counts four recorded source-supported fields, including documented limitations. It did not re-read sources or contact providers. The claim-only Evidence Lens and routing schedules retain separate provenance.

Evidence Lens
See the evidence behind the confidence.

We show five separate checks: how to start, eligibility, service area, hours, and documents. “Supported” means the claim has recorded support. “Unknown” means a gap remains. “Conflicting” means the sources need reconciliation. These are evidence labels, not a percentage chance of getting help.

These are recorded claim states and their own review dates, shown in Arizona time. A supported claim or a review not yet due does not confirm that this step is usable today.

How to start

Recorded state: Supported. Review overdue — confirm again

Checked: · Review due:

Eligibility

Recorded state: Supported. Review overdue — confirm again

Checked: · Review due:

Service area

Recorded state: Supported. Review overdue — confirm again

Checked: · Review due:

Hours

Recorded state: Unknown. Review freshness unknown.

Checked: Unknown · Review due: Unknown

No cited public HTTPS source is established.

Details unknown.

Documents

Recorded state: Unknown. Review freshness unknown.

Checked: Unknown · Review due: Unknown

No cited public HTTPS source is established.

Details unknown.

What still needs confirmation
  • For riders approved for Valley Metro ADA service.
  • Published information does not confirm current availability or admission.

No capacity guarantee: published information does not confirm a bed, funding, admission, or current availability.

Ask the provider: Can you confirm the current intake process, eligibility, service area, hours, required documents, and whether help is available?

Who it helps and what to bring

Reserved shared-ride transportation for ADA-certified Phoenix residents unable to use fixed-route transit because of disability.

Who it serves

  • Valley Metro ADA certification is required; disability must prevent use of fixed-route service under applicable rules.

What to bring

Document requirements are not established. Ask the program.

Hours and location

Hours and location

Confirm the relevant intake or contact hours with the provider.

Contact the provider for the appropriate service location.

Building, service and phone-answer hours can differ. Published hours do not confirm service availability.

More things to check

Questions to ask first

  • For riders approved for Valley Metro ADA service.
  • Published information does not confirm current availability or admission.
Something changed? Let us know.