All Guides
START WITH YOUR ROLE
Veterans
Veteran-specific routes plus shared basic needs. Pick the situation in front of you.
01
Ready to use
02Getting someone into the housing system (coordinated entry)
Get them assessed once at the right access point for who they are, then keep them reachable and document ready.
Ready to use
03Applying for food, cash help, or AHCCCS through DES
One online application covers all three. The interview and the mail are where most people lose benefits.
Ready to use
04A client is in a mental health crisis
If life is in danger, call 9-1-1. Otherwise call the Arizona crisis line together. After the crisis, connect them to ongoing care.
Ready to use
05A client is fleeing domestic violence
The regional DV hotline closed in May 2026. Call the shelters directly, starting with the one that fits the household.
Ready to use
Client got a utility shutoff notice
Check the shutoff date, call the utility, then use the assistance route for the client’s address.